OR

Any Graduate with 3-4 years of experience

excellent communication skills in order to coordinate with the patients and hospital Staff

•         To Co-ordinate the requirements of the patients and the attendants during the stay in the hospital with the Nursing, Dietary, House Keeping, PCS and Security staff.

•         To ensure that the patient’s requirements at the time  of admission and discharge are met and that their stay in the hospital is comfortable and hassle free.

•         To ensure smooth conduct of admission and discharge procedures.

•         To coordinate and ensure that the intra hospital transfer of patients is carried without delay or discomfort.

•         To ensure total familiarity with all instructional mauvais and operating procedures applicable to the role.

•         To supervise daily scrolls of all front office staff on shift.

•         To ensure accurate and timely registrations & report movement.

•         To ensure timely action on -Total Patient Experience Questionnaire- feedback received.

•         To follow Cash / Credit / Corporate billing / discount instructions and handle hospital information system efficiently.

•         To handle inter and intra departmental coordination.

•         To be well groomed, punctual 8s adhère to company policies and practices.

•         To comply with the service quality Process, envirorimental occupational issues 8s policies of the respective area.

•         To comply with patient safety policy